Awaiting Order Arrival
Delivery time depends on your location and the product. You’ll see the estimated date at checkout.
Use the Track Order feature on our website. Just enter your order ID or email.
Some orders take 24–72 hours to process. If there’s a delay, we’ll notify you.
Sometimes tracking info takes time to refresh. If it’s stuck for over 48 hours, contact us.
Reach out through support with your order ID. We’ll investigate and sort it out fast.
Ordering & Payment
Select your item, choose options if available, and click Buy Now or Add to Cart. Then proceed to checkout.
We accept credit/debit cards, and supported digital wallets. All payments are processed securely.
No. All orders must be prepaid online — COD is not available.
Double-check your card details or try a different method. If the issue continues, contact support.
Yes. You’ll receive an order confirmation email or SMS once your payment is successful.
After sales
You can reach out to our support team for any post-order questions or issues.
No. Once delivered, orders are considered final unless covered under specific return terms.
Use the Contact Us page or message support directly with your order ID.
If applicable, warranty details will be mentioned on the product page. Otherwise, all items are sold as-is.
Yes, and we appreciate it. Your feedback helps us improve and serve you better.
Refund
Yes — if your order qualifies under our refund policy. Check the full terms before applying.
Go to the Refund Request section and submit your order ID with the reason.
Refund requests are reviewed within 3–5 business days after submission.
Refund amount depends on your case and our refund policy. Check the policy for eligibility.
Approved refunds are sent to your original payment method only.